Blog
Blog posts on product, strategy and startups.
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Product Discovery Without Access
Lessons from building for users you'll never meet.
The Type 53 Pattern
Product discipline from a century-old Cadillac.
Winning at the Edges
Great products win by handling the edge cases others ignore.
Conferences are rapid-fire customer research labs
How to use conference conversations to quickly test language, customers, and product bets. And bring back real insight.
How are you handling Promise Debt?
Big contracts come with big compromises. You can still avoid roadmap takeover if you plan it right.